Business Assistant

We have an excellent opportunity for an Administrative Assistant to join our team at the Blaby/Lutterworth Neighbourhood team. This is an incredibly rewarding role working with a team who support people with mental health issues within the directorate of Adult Mental Health.

As a Business Assistant you will provide a comprehensive administrative service to the multi disciplinary team within a community setting. You will be joining a welcoming team who work well together and support each other. For this role we are looking for people with great administration experience and strong communication skills with the ability to work on their own and within a team. You will be responsible for providing a professional, efficient, and accurate administrative support function, undertaking general clerical duties to support the clinical team to provide an effective and timely service. In addition you may be required to cover reception which will include meeting and greeting patients face to face and also answering the telephone in a timely manner.

It is a friendly environment and we are looking for people who can demonstrate our values of Compassion, Trust, Respect and Integrity., Ensure accurate and up to date patient details are maintained on the Trusts patient information system (SystmOne) in line with Standard Operating Procedures, ensuring referrals and waiting lists are entered accurately and in a timely manner, maintaining data protection standards. To undertake general office duties, including, scanning, printing, photocopying, typing of emails and simple letters as requested by the team. Making and receiving telephone calls both external and internal, according to Trust standards, taking accurate messages and transferring calls as appropriate, maintaining confidentiality in line with Trust Policy. To undertake reception duties, acknowledging and helping patients, visitors and other staff attending the base.

To provide general administrative support to the outpatient function within the service, including booking appointments and cancellation of clinics, as requested by the senior administrator. You will be ordering goods or services, monitoring progress of orders, checking receipt of goods or services to ensure invoices can be reconciled. Taking appropriate action on any data quality issues.

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible., Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed