Business Analyst Lead

Business Analyst Lead

Location: London, United Kingdom

Type: Permanent

Closing Date: 2026-05-09T07:09:22.030Z

Reference Number: 24227876

Employment Type: Full time

Salary: Competitive

About Reply

Reply specialises in designing and implementing solutions based on new communication channels and digital media. Structured as a network of highly specialised companies, Reply supports leading European industrial groups in sectors such as Telco & Media, Industry and Services, Banking and Insurance, and Public Administration, helping define and develop business models enabled by new paradigms such as AI, Cloud Computing, Digital Media, and the Internet of Things. Reply's services include Consulting, System Integration, and Digital Services.

Role Overview

We are seeking a highly capable business analyst lead to take ownership of business analysis across our project and client portfolio. Working closely with internal and client stakeholders, you will be the point person for delivering business analysis requirements for projects that deliver cutting edge Google Cloud-based and AI solutions across a range of sectors. You will be equally confident in presenting to senior client stakeholders, as you are in leading projects and delivery teams.

Responsibilities

• Work in a structured way at pace, employing relevant business analysis techniques and shaping user research


• Lead discovery, requirements definition and development of business processes and operating models


• Shape and own delivery plans and maintain good project discipline using Agile disciplines to define epics, user stories and product backlogs


• Be responsible for all aspects of business analysis activities including preparing and conducting interviews, shaping and leading workshops, designing and developing innovative communications methods to enable effective business change


• Work alongside project members developing cutting edge cloud technology and data projects


• Take a leading role and motivate a multi-skilled team in aspects of business analysis and nurture junior team members in business process and analysis best practices


• Lead client stakeholder and management engagement at all levels and liaise with subject matter experts


• Own communications with client contacts, keeping stakeholders informed and on-side

About the candidate

• Business analysis and user research experience in a fast-paced organisation


• Strong experience of delivering projects in a complex environment and maintaining good project discipline


• Experience collaborating with small, medium and large, public and private sector organisations to deliver high-impact solutions


• Expert in stakeholder management with the ability to communicate with a wide range of personalities


• A growth mindset, always looking for opportunities to grow both the business and yourself


• While not necessarily a hands-on technical role, you should feel comfortable discussing technical requirements and constraints with engineering and product teams


• Proven experience working with BA methodologies, with the ability to adapt your approach to suit the specific needs of a project


• Be eligible for UK Government SC-level security clearance

Additional Information

Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.

#s1-Gen

Business Analyst Lead About Reply: Reply specialises in designing and implementing solutions based on new communication channels and digital media. Structured as a network of highly specialised companies, Reply supports leading European industrial groups in sectors such as Telco & Media, Industry and Services, Banking and Insurance, and Public Administration, helping define and develop business models enabled by new paradigms such as AI, Cloud Computing, Digital Media, and the Internet of Things. Reply's services include Consulting, System Integration, and Digital Services. Role Overview: We are seeking a highly capable business analyst lead to take ownership of business analysis across our project and client portfolio. Working closely with internal and client stakeholders, you will be the point person for delivering business analysis requirements for projects that deliver cutting edge Google Cloud-based and AI solutions across a range of sectors. You will be equally confident in
presenting to senior client stakeholders, as you are in leading projects and delivery teams. Responsibilities: Work in a structured way at pace, employing relevant business analysis techniques and shaping user research Lead discovery, requirements definition and development of business processes and operating models Shape and own delivery plans and maintain good project discipline using Agile disciplines to define epics, user stories and product backlogs Be responsible for all aspects of business analysis activities including preparing and conducting interviews, shaping and leading workshops, designing and developing innovative communications methods to enable effective business change Work alongside project members developing cutting edge cloud technology and data projects Take a leading role and motivate a multi-skilled team in aspects of business analysis and nurture junior team members in business process and analysis best practices Lead client stakeholder and management engagement
at all levels and liaise with subject matter experts Own communications with client contacts, keeping stakeholders informed and on-side About the candidate: Business analysis and user research experience in a fast-paced organisation Strong experience of delivering projects in a complex environment and maintaining good project discipline Experience collaborating with small, medium and large, public and private sector organisations to deliver high-impact solutions Expert in stakeholder management with the ability to communicate with a wide range of personalities A growth mindset, always looking for opportunities to grow both the business and yourself While not necessarily a hands-on technical role, you should feel comfortable discussing technical requirements and constraints with engineering and product teams Proven experience working with BA methodologies, with the ability to adapt your approach to suit the specific needs of a project Be eligible for UK Government SC-level security
clearance Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.