Business Analyst

Based at our Support Centre in Speke, Liverpool, you'll play a key role in understanding business requirements, identifying opportunities for improvement, and supporting the delivery of solutions that drive business performance. This role would suit a Business Analysist who enjoys working with stakeholders, analysing processes and delivering practical solutions in a fast-paced environment. In this role you'll be responsible for:

• Working with stakeholders to gather, analyse and document business requirements
• Reviewing business processes, identifying opportunities for improvement and recommending practical solutions
• Translating business needs into clear functional requirements and specifications
• Supporting the design, testing and implementation of business and technology solutions
• Acting as a key link between business teams and IT colleagues throughout the project lifecycle
• Supporting User Acceptance Testing (UAT) and ensuring delivered solutions meet agreed requirements
• Producing high-quality documentation including business requirements, process maps, user stories and user guides
• Analysing data and producing reports to support business decisions and project outcomes
• Facilitating workshops, meetings and discussions with stakeholders across the business
• Supporting continuous improvement initiatives and promoting best practice business analysis techniques
  
  Previous experience working in a Business Analyst role within a business or technology environment
• Strong experience gathering, documenting and validating business requirements
• Excellent analytical and problem-solving skills, with the ability to identify root causes and recommend effective solutions
• Experience analysing and improving business processes and workflows
• Experience working on technology or business change projects
• Knowledge of business analysis methodologies and best practice
• Experience using tools such as JIRA, Confluence and Microsoft Visio
• Understanding of the Software Development Lifecycle (SDLC)
• Experience supporting User Acceptance Testing (UAT) and solution validation
• Knowledge of data analysis and reporting techniques
• Experience using SQL or other database querying tools
• Experience working within a retail, logistics, supply chain or customer-focused environment would be advantageous
  
  We also offer you a range of great benefits at B&M, including discount in our stores (including Heron), access to our colleague portal which offers additional discounts for retailers, hospitality and much more! Check out our full benefits here: https://careers.bmstores.co.uk/our-bm-benefits