Business Analyst

Assess the organisation's business functions, objectives, operational requirements and existing processes to identify areas for improvement.

Consult with management, employees and key stakeholders to understand business requirements, operational challenges and strategic objectives.

Identify and analyse problems relating to business strategy, policies, organisational procedures, working methods and operational processes.

Gather, document and analyse business requirements to support the development and implementation of effective business solutions.

Determine appropriate methods for collecting business data and conducting research to support analysis and decision-making.

Analyse and interpret business, operational and performance data to identify trends, risks, inefficiencies and improvement opportunities.

Review existing business processes and workflows and recommend changes to improve efficiency, productivity and overall business performance.

Develop process maps, business requirements, workflow documentation and other business analysis documentation.

Formulate practical recommendations and solutions based on business analysis and research findings.

Prepare business cases, feasibility assessments and impact analyses for proposed process, operational or organisational changes.

Evaluate the potential operational and financial impact of proposed business solutions and changes.

Facilitate meetings and workshops with stakeholders to gather requirements, analyse business needs and agree proposed solutions.

Liaise with management and relevant departments to communicate findings, recommendations and business requirements.

Support the implementation of approved business process improvements, organisational changes and operational solutions.

Monitor implemented solutions and evaluate their effectiveness against agreed business objectives and performance requirements.

Identify business and operational risks and recommend appropriate measures to mitigate identified issues.

Prepare analytical reports and presentations for management, outlining findings, business impacts and recommended actions.