Business Analyst

We're looking for a proactive Business Analyst to join our team and play a key role in supporting initiatives that span our healthcare services, fitness centres, and community wellbeing programmes. Experience in the healthcare or fitness sectors would be a real advantage, as would exposure to social impact programmes that drive meaningful change. This role is ideal for someone who is structured, curious, and comfortable operating across both business and technical domains. As our Business Analyst, you will:

• Select analysis methods and techniques based on the specific need
• Design, develop and document business and system processes
• Lead workshops with stakeholders and subject matter experts, ensuring business needs are understood and constructively challenged
• Document requirements clearly and accurately, and work closely with delivery teams to ensure shared understanding
• Support RFP and vendor selection activities, including shaping requirements, evaluating options, and contributing to structured decision-making
• Engage and align multiple teams across technology, operations, and business functions, ensuring shared understanding and coordinated delivery
• Undertake gap analysis (between technologies or between requirements and solution options) and translate findings into actionable options
• Help establish clear ways of working for newly initiated projects, including documentation standards, governance routines, and communication flows
• Collaborate with Delivery Managers & Product Owners to plan and manage analysis work
• Partner with testing teams to ensure requirements, acceptance criteria and delivery processes are fully understood
• Support data and system migration activities, including mapping, validation, cutover planning, and post-migration assurance
  
  Strong experience as a Business Analyst in a technology-driven environment
• Proven ability to gather, analyse, and document requirements clearly and concisely
• Experience working in Agile or hybrid delivery environments
• Excellent communication, facilitation, and stakeholder-management skills
• Ability to translate complex technical concepts into business-friendly language
• Strong analytical and problem-solving skills
• Demonstrated ability to engage, influence, and align multiple teams or stakeholder groups
• Experience supporting or delivering data/system migrations
Desirable
• Experience within healthcare, fitness or charitable sectors
• Familiarity with data mapping, integrations, APIs, or ETL processes
• Experience using tools such as JIRA, Confluence and LucidChart (or equivalent)
• Experience contributing to vendor selection, RFP processes, or structured evaluation activities
• Experience helping establish ways of working, governance, or delivery frameworks in new or early-stage projects
  
  We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.