Business Analyst

This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business, We are seeking an experienced and detail-oriented Business Analyst to join Alloga's IT team. This role will be key to supporting our business growth, ensuring client onboarding activities follow defined business processes and that business requirements are captured, clarified, and translated into a clear delivery plan for IT teams. You will act as the bridge between clients, business stakeholders and technical teams, working across both Waterfall and Agile deliveries and supporting the organisation's transition towards Agile. You will document requirements using a structured approach, including Gherkin (Given / When / Then) acceptance criteria.,

• Partner with UK and France/Europe stakeholders to support onboarding growth initiatives.
• Engage in early scoping of new onboarding and systems work, capturing high-level requirements, business outcomes, benefits, assumptions, and constraints.
• Plan and facilitate structured requirements workshops to elicit, analyse, and document business, functional, and non-functional requirements.
• Collaborate with solution architects, product leads, developers, and testers to ensure requirements are understood and solution designs meet business needs.
• Translate business requirements into Epics, Features, and User Stories with clear Gherkin-based acceptance criteria in tools such as Jira/Azure DevOps. Baseline and track requirements, ensuring stakeholders understand and sign off on what will be delivered.
• Produce and maintain documentation such as As-Is / To-Be process flows, story maps, wireframes, user flows, and data/process diagrams as required.
• Support system and business testing by defining acceptance criteria, validating test coverage, and supporting traceability from requirements to testing outcomes.
• Support business acceptance by drafting UAT approaches/plans and coordinating UAT execution with business users.
• Support rollout by contributing to training materials and delivering user training where required.
• Ensure documentation meets agreed Alloga standards and is managed in a structured, auditable way.
• Contribute to continuous improvement across the BA community and ways of working.
  
  5+ years' experience as a Business Analyst, with strong end-to-end requirements ownership.
• Strong systems BA capability (highly advantageous), including documenting system behaviours, data flows, and operational impacts.
• Experience working across Waterfall and Agile deliveries, comfortable operating in a transitioning environment.
• Proven ability to write high-quality user stories and acceptance criteria, ideally using Gherkin.
• Strong communication and stakeholder management skills, able to collaborate with technical and non-technical audiences.
• Strong analytical and problem-solving skills, with the ability to prioritise across multiple pieces of work.
• Familiarity with tools such as Jira, Confluence, Azure DevOps, or similar.
Desirable
• Experience in pharma / healthcare supply chain, distribution, logistics, warehousing, or transport operations.
• Integration experience (interfaces, dependencies, data mapping/flows) would be highly beneficial.
• BCS/IIBA certifications (e.g., BCS International Diploma in Business Analysis, CBAP) and/or Agile/SAFe certifications.
Language
• English is the working language (required).
• French (working knowledge) is an advantage.
  
  Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!