Business Analysis Lead

As a Business Analysis Lead you will play a key role in delivering organisation-wide transformation that improves the experience of our employees, volunteers, supporters and customers. You will lead and develop a team of Business Analysts, driving high-quality business analysis standards, best practice and continuous improvement across the organisation. Working closely with senior stakeholders, including the Head of Transformation, you will manage business analysis resource and capacity planning to support strategic priorities and complex change programmes., Lead and develop the Business Analysis Centre of Excellence, driving best practice, standards and continuous improvement across SJA
Develop and maintain business analysis approaches, tools and ways of working to support organisational transformation
Promote collaboration, innovation and knowledge sharing across DDAT and wider organisational networks
Coach, manage and develop a team of 3+ Business Analysts from concept through to delivery
Champion compassionate leadership, inclusion, diversity and the organisation's HEART values
Build strong relationships with stakeholders and act as a key contact for business change initiatives
Analyse business processes, systems, data and operational requirements to identify improvement opportunities and support successful change delivery
Support the development of business cases, change requests and recommendations, including documenting current and future-state processes and defining success measures
Please see the job description for more detail (this can be viewed on our website or once you click apply)

You will be an experienced Business Analysis professional with a strong track record of leading analysis activity across complex digital change and transformation programmes. You will bring experience of managing and developing Business Analysts, while working collaboratively with stakeholders across an organisation to understand business needs, identify opportunities for improvement and deliver meaningful change.

You will be confident in gathering and translating business requirements into practical solutions, with experience of process mapping, supporting system implementation and business readiness activities. You will also have experience working with data, reporting dashboards and business intelligence tools, with the ability to use insight to support decision-making and continuous improvement.

With excellent communication, stakeholder engagement and influencing skills, you will be able to explain complex technical concepts clearly to non-technical audiences and build strong relationships at all levels. You will be highly organised, analytical and solutions-focused, with the ability to manage competing priorities and deliver high-quality outcomes to deadlines.

This is a fantastic opportunity to join a team of over 1,400 employees and over 28,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes).

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

Competitive salary and pension scheme
33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
Hybrid, Flexible working
Cycle to work scheme Electric Vehicle Scheme (subject to terms)
Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
Discounts - you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping