Business Administrator Level 3 Apprentice

Introduction

You will gain hands on experience within UKSBS Tier 1 administration, achieving a nationally recognised Level 3 Business Administrator qualification. You'll develop skills in customer service, communication, stakeholder management, business processes, digital systems and continuous improvement, supported by coaching and on the job learning.

About the Employer

UKSBS is a public sector shared service centre providing high quality HR, Payroll, Finance, Procurement and IT services and expertise to our partners. We are proud of the part we play in enabling our partners to achieve the best outcomes for the British people and the UK economy.

What You'll Do

• Respond to customer queries and service/helpdesk requests, providing professional and timely support
• Process purchase requisitions and support procurement administration activities
• Maintain accurate records and check work to ensure a high standard of quality
• Prioritise and manage multiple tasks while meeting agreed deadlines
• Use systems such as Microsoft Office, Teams and SharePoint to complete daily tasks
• Provide advice and guidance to customers, escalating complex issues when required
• Work closely with colleagues across HR, Payroll, Finance and Procurement services
• Support process improvements and contribute ideas to enhance customer experience and service delivery
• Complete apprenticeship learning, training activities and portfolio evidence alongside day-to-day duties
• Build skills in communication, stakeholder management, business processes and project working

Training Outcome

• We value our employees and recognise the importance of ongoing professional development in enabling you to fulfil your career ambitions, now and in the future
• Career opportunities extend across Customer Services, HR Operations, Procurement, Finance and IT

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Team working
• Initiative
• Non judgemental

Qualifications

• Desired - GCSE - Maths/English - C

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: 37 Hour Week Monday to Friday Shifts to be confirmed

Expected Duration: 1 Year 6 Months

Number of Positions Available: 2

Training Provider: BABINGTON BUSINESS COLLEGE LIMITED

This employer is part of the Disability Confident scheme, committed to employing disabled people.