Business Administrator Apprenticeship - Tipton

Introduction

You will be learning about and supporting the Administration staff in the office. You will also gain knowledge and skills of the customer base and work alongside the customer service team. This is a great opportunity to grow and develop skills in administration and customer service within the Automotive Trade.

About the Employer

We are proud of our position as a company. However, we don’t rest on our laurels, but strive to become better each and every day. We will always  continue to improve processes, establish great relationships with customers and push the boundaries.
With their expert knowledge  and commitment, each of our employees is responsible for ensuring that our company delivers top performance. This is the only way we can succeed in offering our customers the very best service when it comes to commercial vehicles. We therefore offer help to our employees who show initiative and use their skills to the best effect in the form of extensive further training and staff development measures.
We pursue tough but achievable goals. We give new employees responsibility as early as possible so they have the opportunity to prove themselves. To take up these challenges, we are looking for ambitious individuals who want to drive forward progress at Aquila Trucks.

https://www.aquilatrucks.com/careers (opens in new tab)

What You'll Do

The role involves the apprentice working in an exciting busy office environment with the main duties involving the following tasks:

• Opening and reading the mail and taking relevant actions where appropriate
• General typing and administrative tasks
• Creating and maintaining efficient filling systems
• Receive guests and visitors, and co-ordinating meeting requirements
• Ensure Work Based Evidence is collated in an appropriate way and logged
• Able to organise assigned tasks and complete
• Able to solve problems that arise
• Work well in a team and cooperate with colleagues
• Contribute to community day projects

Training Outcome

• Customer Service Advisor 
• Team Leader 

Skills Required

• Communication skills
• IT skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Team working
• Initiative

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday. Shifts to be confirmed (weekends may be required).

Expected Duration: 1 Year 6 Months

Training Provider: SKILLNET LIMITED