Business Administrator Apprenticeship – Patient Services Team
Grove House Surgery, North Wootton, Somerset
Business Administrator Apprenticeship – Patient Services Team
£13,728 a year
Grove House Surgery, North Wootton, Somerset
- Part time
- Permanent
- Apprenticeship programme
Posted 1 week ago, 18 Aug | Get your application in now before you're too late!
Closing date: 07-09-2026 (In 13 days)
Job ref: None
Location ref: North Wootton, Somerset
Full Job Description
Introduction
This is a new vacancy for an apprentice to join the Patient Services Team at Grove House Surgery. We are looking for an outgoing and enthusiastic individual. This is an excellent opportunity to start a career in administration within the health care setting. You will learn a wide range of skills and play an integral role in the surgery.
About the Employer
Grove House Surgery is a General Practice based in Shepton Mallet.
What You'll Do
Duties will include:
- Working with the Patient Services Team answering the telephone, liaising with staff and patients and accessing patient medical records.
- Using our clinical IT software for patient management General admin tasks such as photocopying, emails, post, filing, writing correspondence to support doctors and other medical staff.
- General administrative support throughout the practice Operating office equipment.
- Making and receiving telephone calls- both external and internal Working effectively with others.
- Producing a variety of documents.
- Working within a strict code of confidentiality.
- Having a thorough knowledge of practice policies and procedures and work within them.
- Participating in an annual individual performance review Undertaking training as required for the better performance of the job and maintaining a record of personal and professional development.
- Working well within a team, communicating and sharing.
- Able to be flexible to meet the needs of the surgery.
Training Outcome
For the right candidate there is a potential for the role to become permanent.
Skills Required
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Patience
- Flexible
- Reliable
Qualifications
- Desired - GCSE - English - (Grade A-C/9-4)
- Desired - GCSE - Maths - (Grade A-C/9-4)
Course Information
Course: Business administrator (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Working hours will be 4 x 6hr days between the hours of 8am and 6pm. 9hrs per week will be allocated to the online tutorial/study day.
Expected Duration: 1 Year 6 Months
Training Provider: SOMERSET SKILLS & LEARNING CIC