Business Administrator Apprenticeship

Introduction

We have a fantastic Opportunity for a Business Administration Apprentice to join a friendly organisation in the heart of Walsall. The ideal candidate will have a keen interest in art, graphic design, and the print industry.  Applicants should be computer literate and have a strong understanding of social media platforms.

About the Employer

We are a trusted commercial printer delivering high-quality Commercial and Digital Printing for businesses and individuals.

We specialise in Flyer Printing, Leaflet Printing, Brochure Printing and Booklet Printing, with expert artwork checks, great finishes and competitive pricing. From everyday marketing materials to Urgent Printing with reliable turnaround, we help your brand stand out.

What You'll Do

This role offers involvement across all areas of the business, providing a varied and hands-on experience. The successful candidate must demonstrate a willingness to learn and a commitment to developing their knowledge and skills within the industry.

Duties:

• Provide administrative support across all areas of the business, including answering calls, responding to emails, processing orders, and maintaining accurate records
• Assist customers with enquiries, quotations, artwork submissions, and order updates in a professional and friendly manner
• Create and prepare artwork for print using graphic design software such as Adobe Illustrator, Photoshop, and InDesign
• Edit, proof, and resize customer artwork to ensure files meet print specifications and quality standards
• Operate computer systems and maintain organised digital filing for customer jobs, designs, and production schedules
• Support the production team by preparing print-ready files and liaising with colleagues to meet deadlines
• Manage and update company social media platforms and contribute to marketing activities where required
• Assist with stock control, ordering supplies, and general office organisation
• Maintain a high level of attention to detail when checking designs, spelling, layouts, and print finishes
• Work efficiently both independently and as part of a team in a busy, fast-paced environment
• Demonstrate a willingness to learn new skills, processes, and equipment within the print and design industry
• Build positive relationships with customers and colleagues while delivering excellent customer service
• Support day-to-day business operations and take on additional responsibilities as the role develops
• Maintain a professional attitude, strong work ethic, and commitment to producing high-quality work at all times

Training Outcome

The opportunity to gain full-time permanent employment and to progress within the organisation.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative

Qualifications

• Essential - GCSE - English - C/4 or above
• Essential - GCSE - Maths - C/4 or above

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday 9am to 5pm

Expected Duration: 1 Year 6 Months

Training Provider: WALSALL COLLEGE