Business Administrator Apprenticeship

Introduction

Xcel Aerospace are offering an interesting and varied role for an ambitious Business Administrator Apprentice to work in our sales department within our established aerospace manufacturing organisation.   

About the Employer

With over 40 years experience, Xcel Aerospace is a leader in delivering manufacturing excellence within the global aerospace market.  Our strong reputation as a world class supplier of manufactured aerospace components supports thousands of flight hours every year. 

We support customers to reduce supply chain risk by providing high quality components and assembly parts, on time, in full and at competitive prices.  We support our customer to perform and grow and together we deliver excellence.

What You'll Do

Candidate should be a self-motivated individual, able to coordinate a number of tasks with the aim of achieving the best results.

• The role involves managing internal sales activity, order entry and providing customers with delivery updates. 
• Managing customer order books, drawing up quotations to be sent to the customer and communicating with external and internal customers.
• Manage key accounts.
• Complete contract reviews for sales orders.
• Process and load sales order onto the system.
• Manage communication with customers to keep them apprised of delivery status/issues, etc. 
• Communicating with production, engineering and quality depts to give customer feedback on any issues.
• Manage order books via the customer portals or spreadsheet and ensure they are up-to-date.
• Work with engineering to process and respond to sales enquiries.
• Build and maintain good relationships with customers.

Training Outcome

Possibility of a full-time position upon successful completion of the apprenticeship, and depending upon the needs of the company at that time.

Skills Required

• Excellent organization skills
• Able to multitask
• Excellent communication skills
• Good team working skills
• Excellent IT skills
• Able to use Microsoft Office
• Excellent customer service
• Good attention to detail
• Flexible approach

Qualifications

• Essential - GCSE - English - GCSE Grade 4 or above (A*-C)
• Essential - GCSE - Maths - GCSE Grade 4 or above (A*-C)

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Thursday, 8.00am - 5.00pm (with 30 minute lunch break). Friday, 8.00am - 1.00pm.

Expected Duration: 1 Year 6 Months

Training Provider: NEW CITY COLLEGE