Business Administrator Apprentice (Salary £20,000)

Introduction

An exciting opportunity has arisen where you will support Collections Team manage and progress cases through both operational and administrative processes, ensuring effective arrears recovery services are delivered within agreed upon service level agreements.

About the Employer

JB Leitch is a specialist firm of solicitors based in Liverpool city centre. They focus solely on the property sector and aspects of their work include arrears recovery, real estate, property litigation and building safety.

What You'll Do

• Ensure that collections cases are progressed efficiently inline with agreed upon targets and service levels.
• Maintain high levels of accuracy across case records.
• Deliver clear communication to clients, stakeholders and debtors.
• Produce and process documentation accurately and within regulatory standards
• Build effective working relationships with colleagues to ensure smooth case outcomes
• Identify and resolve discrepancies, escalating risks to the appropriate channel

Company Benefits:

• Enhanced Parental Pay including maternity, paternity and shared parental pay
• Medical Cash Plan to help with those pesky dental or optical bills and much more
• Enhanced annual leave but you can always buy more if you want to
• Discounts available for everyday living such as shopping, gym, cinema, restaurants and more
• Car maintenance schemes because MOT and services can be expensive
• Season ticket loans and car parking options available
• Plenty of company paid social events for you to choose from
• Free fruit and sweet treats with as much Nespresso coffee as you want
• Support when you need it through our EAP, mental health first aiders, financial wellbeing partners and more
• Competitive pension scheme to support you later in life
• Life Assurance at 3x your annual salary for peace of mind should the worst happen

Training Outcome

JB Leitch have a performance and development framework in place that is available to all colleagues, providing clear career pathways and opportunities for growth. Within the Collections team, colleagues may have the opportunity to progress into roles such as Case Handler and Senior Case Handler, subject to business needs, role availability, performance, and budget requirements.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Logical
• Team working

Qualifications

• Essential - GCSE - 5 x including English and maths - 9-4/A*-C or above

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, from 8:30am to 5:00pm.

Expected Duration: 1 Year 4 Months

Number of Positions Available: 2

Training Provider: DAMAR LIMITED