Business Administrator Apprentice - Estate Agency (Sales and Lettings Support)

Introduction

Join fact-paced property agency in Birmingham as a Business Administrator Apprentice, supporting property managers across lettings, sales, and management. You will answer calls, assist with viewings, complete paperwork, and support day-to-day property management, with clear progression and a long-term career in estate agency.

About the Employer

Property Agency based in Birmingham, specialising in Lettings, Sales and Property Management.

What You'll Do

Key Responsibilities:
Answer incoming calls and respond to customer enquiries professionally
Assist property managers with day-to-day administration
Support and attend property viewings where required
Prepare, update, and file property-related paperwork
Update internal systems and property listings accurately
Liaise with landlords, tenants, and contractors
Support the lettings, sales, and property management teams
Provide general office and administrative support

Training Outcome

This apprenticeship offers a fantastic opportunity to grow within the property industry, with clear progression paths. With experience and development, you could advance to become a Property Manager yourself and build a long-term, rewarding career in estate agency.

Skills Required

• Administrative skills
• Attention to detail
• Communication skills
• Creative
• Customer care skills
• Initiative
• Organisation skills
• Patience
• Presentation skills
• Problem solving skills
• Sales Skills
• Team working

Qualifications

• Essential - GCSE - English - 4
• Essential - GCSE - Maths - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Mon - Fri 9 a.m. - 5:30 p.m. (1 hour lunch break) Alternate Saturdays 10am - 2pm (time taken in lieu)

Expected Duration: 1 Year 3 Months

Training Provider: THE NVQ TRAINING CENTRE LIMITED