Business Administrator Apprentice (Apprenticeship)

Processing personal and
telephone requests for appointments, telephone consultations and ensuring
callers are directed to the appropriate healthcare professional
Register new patients,
temporary residents and any requiring immediate and necessary treatment,
carefully checking all details for accuracy and enter on computer registration
link
Taking messages and
passing on information

Initiating contact
with and responding to requests from patients, other team member and
associated healthcare agencies and providers

Ensure that system
is operational at the beginning of each day and switched over to night
service and that the answer phone operational at the end of each day.
Processing and
distributing incoming and outgoing mail
Filing and retrieving
paperwork
Computer data
entry/data allocation and collation; processing and recording information
in accordance with practice procedures

Providing clerical
assistance to practice staff as required, including word/data processing,
filing, photocopying, and scanning

Ordering and
monitoring of stationery and other supplies

Keeping the
reception area, notice boards, leaflet etc. tidy and presentable
Book/edit/cancel
appointments and recalls ensuring sufficient information is recorded to
retrieve medical record.
Arrange transport to
hospital appointments for housebound patients

A minimum of 5 x GCSEs which must include English and maths at grade 4/C or above, Excellent communication skills
IT
skills are essential