Business Administrator Apprentice

Introduction

Join our team as a Business Administration Apprentice and gain valuable experience in a professional office environment while working towards a recognised qualification. You will support daily operations, handle enquiries, maintain records, prepare documents and develop communication, IT and organisational skills within a supportive team.

About the Employer

Home Instead Salford is a CQC rated ‘’Outstanding’’, person‑centred home care provider based in Swinton, supporting older adults across Salford, Worsley, Walkden, Boothstown and surrounding areas. Specialising in relationship‑led care, offering services such as companionship, personal care, dementia support, medication assistance, and home help. Our focus is on enabling clients to remain independent at home, with consistent Care Professionals and visit times that prioritise dignity and wellbeing.

What You'll Do

Duties include but not limited to:

• Answer phone and email enquiries
• Update records and databases
• Prepare and format documents
• File and organise paperwork
• Support daily office activities
• Manage incoming and outgoing post
• Book meetings and appointments
• Maintain accurate information and records
• Work with colleagues across the team
• Provide excellent customer service
• Use IT systems and office software

Training Outcome

Potential progression for the right candidate upon successful completion of apprenticeship.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Customer care skills
• Administrative skills
• Team working
• Good clear phone manner

Qualifications

• Essential - GCSE - Maths & English - 4 - 9 / A* - C

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday 09:00 - 17:00.

Expected Duration: 1 Year 6 Months

Training Provider: SALFORD CITY COLLEGE