Business Administrator Apprentice

Introduction

An excellent opportunity at RJA Electrical Services, working in this dynamic role, where you will learn and develop various skills and knowledge required for a successful career in business admin. You will be a point of contact for the team, taking telephone calls, accepting and recording enquiries accurately and relaying information.

About the Employer

For many years we have provided a comprehensive electrical service to our customers, we are based in Minster on Sea, Sheerness but cover all areas in London, Kent & Essex. We pride ourselves on the efficient and friendly service we offer to our customers, and strive to achieve 100% customer satisfaction. We have high standards and offer excellent value for money on every job we complete, always maintaining a high levels of customer satisfaction, giving you complete peace of mind at all times. ​If you are looking for electrical services in your area, then RJA Electrical Services is here to help! We have developed a deep understanding of working within the both the public and private sector over the last 10 years through various projects. Our first-class service is achieved through understanding the importance of anticipating and managing risk to keep costs under control, but also delivering to tight timescales whilst maintaining the highest levels of safety and quality. We play an active part in the trade associations we are involved in and we understand the responsibilities and trust that accompany each accreditation.

What You'll Do

A dynamic role, where you will learn and develop various skills and knowledge required for a successful career in business administration and customer service. 

• Acting as a point of contact for the team, taking telephone calls, accepting and recording enquiries accurately, relaying information to the appropriate person/department
• Booking appointments with clients
• Assisting with distribution of information/mail as required, scanning, photocopying
• Compiling and sending emails
• Entering and updating confidential data on computerised systems, including databases and spread sheets
• Maintaining up-to-date e-filing systems
• Attend staff meetings and other meetings as and when required
• Attendance at a review meeting with the appointed training provider to fully comply with the requirements of the apprenticeship programme

Training Outcome

Could lead to a full-time position.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working
• Initiative

Qualifications

• Essential - GCSE - Maths and English - 4 or equivalent

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, 9.00am - 5.00pm.

Expected Duration: 1 Year 6 Months

Training Provider: EKC GROUP