Business Administrator

Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a particular area.

The job holder is expected to be competent in their area of work, any specific qualifications or training required will be detailed in the relevant job description.

This is a non-operational role which may involve contact with prisoners depending on their area of work.

This role has no line management responsibilities.

Characteristics

Typical tasks associated with this Group Profile include:

Organise, produce and maintain accurate records for area of work

Act as contact point for all communications to the team Prioritise and distribute communications to the appropriate person or relevant department in establishment

Complete monitoring returns for area of work

Input requisitions on to the finance database and process requisitions for defined area of work

Co-ordinate any awareness sessions for area of work

Prepare paperwork for checking by manager, conducting initial checks as required

Correspond with relevant stakeholders and agencies to ensure that they are aware of information so that information is adequately shared

Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required

Collate information relating to relevant Service Delivery Indicators (SDIs)

Act as secretary to meetings as required including organising agenda, taking, distributing minutes and action points.

Job Descriptions relating to this Group Profile

The job holder once in post will be in matched to a job description; a sample list is shown below. The post is rotational so the job holder could during their career carry out the role of different job descriptions.

Business Administrator : Activity Hub

Job holders must complete specific training in their specialism once they take up post. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh., Changing and Improving

Communicating and Influencing

Working Together

Managing a Quality Service

Delivering at Pace