Business Administration Reception Apprentice
Queens Road Partnership, New Cross, Lewisham
Business Administration Reception Apprentice
£12,480 a year
Queens Road Partnership, New Cross, Lewisham
- Part time
- Permanent
- Apprenticeship programme
Posted 2 weeks ago, 9 Jul | Get your application in now before you miss out!
Closing date: 31-07-2026 (In 6 days)
Job ref: None
Location ref: New Cross, Lewisham
Full Job Description
Introduction
To help patients access appropriate Primary Care Services and support staff to deliver those services to the highest possible standard. To work within the practice policy promoting the highest possible standard of Primary Healthcare to the local population in a safe and caring environment with a commitment to listening to patients.
About the Employer
GP Surgery. 'To provide excellent primary healthcare for our patients in an efficient NHS organisation working as a team committed to personal development and job satisfaction.' We are a very busy practice and we provide health care to over 10,400 patients in the Lewisham borough, mainly SE14.What You'll Do
- Meeting and greeting patients
- Answering telephones promptly and directing calls where necessary
- To run the appointment system effectively
- Removal and filing of patient medical records
- Admin tasks such as registration of patients, change of address etc.
- Processing prescriptions
- Taking requests for home visits and medical advice
- Dealing with patient queries
- Opening and closing of the surgery
- Setting/restoring telephone system
- Sorting incoming post and taking post to the Post Office
- Ensuring patient waiting areas are tidy and ventilated
- Keeping notices and signs tidy and up to date
- Ensuring all essential tasks are complete and handing over non-urgent tasks properly before leaving
- Helping to cover colleagues' absences where necessary
- Any other duties deemed relevant to this post
Training Outcome
- Full-time position being offered to the right candidate
Skills Required
- Communication skills
- IT skills
- Customer care skills
- Problem solving skills
- Team working
- Initiative
- Working well under pressure
- Polite
- Multi task
- Willing to learn
- Flexible and proactive
- Resourceful
- Energetic
- Confident
- Discreet
Qualifications
- Desired - GCSE - English - 4-9 (A* - C)
- Desired - GCSE - Maths - 4-9 (A* - C)
Course Information
Course: Business administrator (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday- Friday. Shift hours to be confirmed via rota.
Expected Duration: 1 Year 1 Month
Training Provider: DAVIDSON TRAINING UK LIMITED