Business Administration Level 3 Apprentice

Introduction

First Choice Homes Oldham (FCHO) is looking for an enthusiastic Business Administration Apprentice to join our Property Care team.

Are you organised, confident using technology and interested in developing a career in business administration?

About the Employer

We are a housing association formed to benefit our local communities.

We are committed to our purpose of providing quality homes and services and with around 10% of the local population living in an FCHO home, we are proud to be an anchor organisation through our significant contribution as a large local business and employer.

We own and manage around 11,500 homes, have the highest regulatory (G1/V1) rating, and plan to build more than 600 affordable new homes in the coming years.

What You'll Do

This is an exciting opportunity to earn while you learn, gaining a nationally recognised Level 3 Business Administrator qualification through Oldham College while developing valuable experience within a busy repairs and maintenance service.

You’ll work alongside experienced colleagues, helping to manage information relating to repairs, subcontractors, purchase orders and operational performance. You’ll receive structured training and support throughout your apprenticeship, helping you develop the skills needed for a successful career in administration.

Working with our operational and commercial teams, you’ll help ensure subcontracted repairs are managed accurately, efficiently and in line with agreed processes.

You’ll learn how to:

• Raise works orders and purchase orders accurately and promptly
• Maintain records relating to repairs, contractors and completed work
• Check that the correct job, cost and supplier information has been recorded
• Support the administration of approved contractors and subcontractors
• Review invoices, claims and supporting information
• Update repairs, finance and job management systems
• Gather and maintain data to support performance reporting
• Respond professionally to queries from customers, colleagues, contractors and suppliers
• Prepare information for meetings and take accurate minutes
• Organise documents, photographs and other information needed for audit purposes
• Support the investigation of complaints and identify opportunities to improve services
• Help the team review and improve administrative processes

Training Outcome

A real opportunity to secure a permanent career with FCHO.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working
• Initiative
• Non judgemental
• Patience

Qualifications

• Essential - GCSE - Any other 3 GCSE's - 9-4 (A*-C)
• Essential - GCSE - Maths and English - 9-4 (A*-C)

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday (Times to be confirmed).

Expected Duration: 1 Year 6 Months

Training Provider: THE OLDHAM COLLEGE