Business Administration Coordinator

This vacancy will be based at either Coleman House in Dover, or Folkestone Health Centre, Folkestone, with a requirement to work between the 2 localities.

The successful candidate will be responsible for supporting the day-to-day running of the administration team, aligned to the Mental Health Together team, Mental Health Together + Team and the MAS for South Kent Coast.

The Mental Health services work with Primary Care agencies, to offer service users of all adult ages the best possible service and treatment.

The successful candidate will be leading a team of administrators, who manage referrals, book appointments, type letters, respond to telephone calls and greet patients and carers at reception.

The post-holder will be part of the local leadership team and will work alongside the service managers and operational team leaders, to improve the administration processes, lead and motivate the team.

Main duties of the job

The successful candidate will support the day-to-day running of the administration team. With support from the leadership team they will take the lead on implementing changes to the admin processes, in order to contribute towards achieving the trust objectives and to improve the quality of the service provided to our patients and carers.

They will provide supervision and appraisals for the administration team and be expected to manage any absence, performance or conduct issues in accordance with trust values and policies and will be supported to do so by their line manager and HR.

They will be expected to analyse and interpret performance reports and collate data as needed and will be responsible for the agenda and minutes for team meetings.

With support from the Clinical team, the Admin Coordinator will work with a team of administrators developing and implementing a sound admin system to support clinical services in the Mental Health Teams.

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.