Business Administration Apprenticeship with Park Surgery

Introduction

Park Surgery is looking for an Apprentice to join our friendly team. We are a busy GP practice that operates over 3 sites located in central Middlesbrough and Thorntree estate. We offer first-class patient - centred primary care to a combined list of circa 12,500 patients.

About the Employer

What You'll Do

• Undertake general reception duties, making and taking telephone calls, taking messages, face-to-face enquiries, liaising with staff, outside agencies, and visitors/patients
• Collect payments for non-NHS services
• Greet and direct patients and visitors
• Booking appointments
• Dealing with home visit requests
• Working on front reception
• Photocopying
• Emailing
• Inputting and extracting information from the practice system
• Liaising with other NHS services/pharmacies
• General housekeeping, i.e. keeping the reception and waiting areas tidy
• Any other reasonable duties as necessary

Training Outcome

• It will be varied and interesting, and sometimes challenging
• The ideal candidate will be someone with a ‘can do’ approach who is able to benefit from the training and support we can provide to develop
• The possibility to join our team full-time with a chance to progress onto more senior roles in time

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Team working
• Multi-tasking

Qualifications

• Desired - GCSE - English - 4, C or above
• Desired - GCSE - Maths - 4, C or above

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, between 8.00am - 6.00pm.

Expected Duration: 1 Year 6 Months

Training Provider: MIDDLESBROUGH COUNCIL