Business Administration Apprenticeship - Level 3

Introduction

The apprenticeship involves working for an employer on an administrative level and providing satisfactory skills/qualities for the role.

The apprenticeship provides teaching and learning the skills, knowledge, and behaviours within Business Administration.

About the Employer

Winsor Education is an independent educational institution based in Birmingham City Centre, offering a range of programmes for adult learners, including English language and foundation courses. The college has recently partnered with several well-known UK universities to help students progress smoothly into higher education.

Conveniently located just a two-minute walk from the Bullring Shopping Centre, the campus is easily accessible by public transport, major train stations, and nearby parking facilities.

Winsor Education is committed to delivering high-quality, accessible, and affordable education while upholding UK educational standards. The college supports students from diverse backgrounds, helping them build confidence, achieve their goals, and develop as global citizens. It also offers gender-separated classes where required, reflecting its commitment to meeting the needs of its diverse student community.

What You'll Do

Duties within the Business Administration role will include:

• Answering telephones
• Assisting customers with enquiries
• Sending emails/letters
• Filing
• Photocopying
• Scanning documents
• Booking appointments

The role also includes marketing within the organisation. 

Training Outcome

Upon completion of this apprenticeship, learners can progress into a variety of business administration and office management roles, including:

• Business Administrator
• Office Coordinator
• Executive Assistant
• Project Support Officer
• HR or Finance Administrator

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

Qualifications

• Essential - GCSE - English - C/4
• Essential - GCSE - Mathematics - C/4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday 9am to 5pm.

Expected Duration: 1 Year 6 Months

Number of Positions Available: 2

Training Provider: STANFORDS TRAINING LTD