Business Administration apprenticeship

Introduction

This is an introduction into the world of criminal defence solicitors. The role is administration assistance to reception, the legal secretaries and the solicitors within the firm. 

About the Employer

We are a small niche criminal defence solicitors with an office based in Byker. We deal only with criminal defence and primarily funded by legal aid. 

What You'll Do

• Greet and welcome clients as soon as they arrive in the office and dealing with their enquiries
• Direct visitors to the appropriate person within the office
• Switchboard duties, i.e answering telephones, taking messages and forwarding relevant calls and making appointments when required
• Updating office calendar and inputting important details relating to Court hearings
• Photocopying/scanning as required
• Dealing with incoming and outgoing mail
• Preparing court files for relevant hearings
• Daily filing for all fee earners
• Ensure the confidentiality of all the firm's and client's documentation and information
• Any other duties from time to time are required by the firm 

Training Outcome

Potential progression within the firm with roles such as Legal Secretary.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Initiative
• Work under pressure
• Multi-tasking
• Professional

Qualifications

• Essential - GCSE - English - 4
• Essential - GCSE - Maths - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, 09:00 - 17:00.

Expected Duration: 1 Year 6 Months

Training Provider: GATESHEAD COUNCIL