Business Administration Apprenticeship
UK INDEPENDENT MEDICAL SERVICES LIMITED, Houghton-le-Spring, Sunderland
Business Administration Apprenticeship
£15,600 a year
UK INDEPENDENT MEDICAL SERVICES LIMITED, Houghton-le-Spring, Sunderland
- Full time
- Permanent
- Apprenticeship programme
Posted 5 days ago, 21 Aug | Get your application in now to be included in the first week's applications.
Closing date: 04-09-2026 (In 9 days)
Job ref: None
Location ref: Houghton-le-Spring, Sunderland
Full Job Description
Introduction
UKIM is looking for Business Administration Apprentices! Apply here if you are looking for a programme where you can earn money, gain experience in different areas of a business, and progress within a thriving company!
About the Employer
UK Independent Medical (UKIM) is a leading provider of independent medical reporting services. In addition and through our Occupational Health services, we also support businesses in keeping their employees fit, happy and productive. Established in 2003, UKIM is supported by a team of over 200 employees and operates from offices in Durham. We serve over 800 individual customers in NHS, medical regulators, insurers and legal practitioners and are a forward thinking company with a track record of providing customer focused solutions that deliver convenience, speed, innovation and quality.What You'll Do
Duties include, but are not limited to the following:
- Updating the case management system
- Actioning allocated tasks and customer enquiries received by post, email, or telephone in line with department processes
- Liaise with customers, clients and suppliers in a professional and timely manner
- Booking client appointments considering distance and convenience
- Achieving personal and team KPI targets
- Regularly review processes and provide suggestions for efficiencies on the team
- Identify and escalate any issues accordingly
Training Outcome
- Depending on the individual and performance throughout the programme, jobs are available
- Progression is very much led by the candidates themselves and if they are keen to develop further
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Administrative skills
- Team working
- Non judgemental
- Patience
- Ability to build relationships
- Professional
- Desire to make a difference
- Keen to develop
Qualifications
- Essential - GCSE - English - FS Level 2 or Grade 4 GCSE
- Essential - GCSE - Maths - FS Level 2 or Grade 4 GCSE
Course Information
Course: Business administrator (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday - Friday between 8.00am - 5.30pm. Hours may vary depending on organisational need.
Expected Duration: 1 Year 6 Months
Number of Positions Available: 2
Training Provider: SPRINGBOARD SUNDERLAND TRUST