Business Administration Apprenticeship

Introduction

We are looking to recruit an enthusiastic, well-organised and capable apprentice to support the busy residential conveyancing team, with a wide range of administrative duties. This is a great opportunity to start your career in business.

About the Employer

• Residential Conveyancing – sales, purchases and re-mortgages

What You'll Do

You will support the residential conveyancing teams in a wide range of administrative duties;

• Providing fee estimates, opening files, producing standard and ad hoc correspondence, and ordering searches
• Handling telephone enquiries, correspondence & emails to provide updates and information.
• Drafting and amending letters and legal documents
• Working as part of an office team to provide an efficient and friendly service to our clients
• Take guidance to proactively deal with matters, ensuring clients, estate agents and all interested parties are advised of developments at all stages
• Liaising with staff from other Ocean Group companies
• Reporting on contracts to clients
• Liaising with other law firms and estate agents when involved in transactions
• Develop knowledge and skills for referral of all Ocean services and ensuring an exceptional customer experience.
• Providing assistance to the office conveyancer as required
• Protecting clients' interests at all times, while taking precautions against potential fraud and money laundering
• Ensuring adherence to service level agreements, ensuring clients’ expectations are met, and updated as necessary
• Supporting all team members in providing an exceptional customer experience

Training Outcome

• At the end of the apprenticeship, we would be expecting to offer full-time employment with potential for career progression in the future

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Physical fitness

Qualifications

• Essential - GCSE - English & maths - 4-9

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday – Friday 9am to 5.30pm with 1 hour lunch break.

Expected Duration: 1 Year 6 Months

Training Provider: BASINGSTOKE ITEC LIMITED