Business Administration apprentice supporting the sales and marketing function.

Introduction

This is a great opportunity to begin a career in business administration as part of a small, friendly team at head office. As a growing company, with an emphasis on excellent care and customer service, we are looking for a hard-working individual to join our team and be supported to achieve this apprenticeship. 

About the Employer

LiveWell Health is the leading provider of health and wellbeing services across the UK and Europe. We offer a wide range of services, including mobile recovery hubs, advanced massage therapies, physiotherapy, fitness and nutrition programs, and corporate wellbeing solutions. Our highly qualified team works with individuals, businesses, and top athletes to deliver expert care, using advanced techniques and tailored programs for optimal health and performance. Experience the LiveWell difference! 

What You'll Do

• Supporting sales and marketing activities such  
  as organising events and managing social media
• Working closely with the directors as their personal assistant
• Answering telephone and providing customer service in a professional manner
• Manage diary and bookings
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms
• Exercises proactivity and good judgement in handling customers, suppliers and staff
• Builds and maintains positive relationships within the head office team and across the organisation
• Provide general finance and office support as required
• Produces accurate records and documents including emails, letters, files, payments, reports and proposals
• Understands laws and regulations that apply to the role including data protection, health & safety, compliance etc. Supports the company in applying the regulations
• Understands the organisation's processes, e.g. making payments or processing customer and supplier data
• Develop skills in the use of multiple IT packages and systems relevant to the organisation such as Office 365 etc. 
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines
• Deals with customer payments and receipts
• Scanning and filing of purchase invoices and purchase orders in a precise and timely manner
• Supporting and managing projects as required

Training Outcome

Possibility to progress onto a permanent full-time role for the right person.  

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Team working
• Initiative
• Non judgemental
• Patience
• Confident
• Friendly

Qualifications

• Essential - GCSE - English - 4 or above
• Essential - GCSE - Maths - 4 or above

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: 9am till 5pm Monday, Tuesday, Thursday and Friday with 30-mins lunch unpaid. Wednesday 6-hours per week for off the job learning and college attendance. Total 36-hours per week. Maybe some occasional evening or weekend work to support events.

Expected Duration: 1 Year 6 Months

Training Provider: SOLIHULL COLLEGE AND UNIVERSITY CENTRE