Business Administration Apprentice Level 3

Whether you're starting out, looking to change direction, or returning to learning, this role provides a great chance to develop new skills, gain hands-on experience, and build a rewarding career in a supportive, fast-paced and meaningful environment-where the work you do really makes a difference. About the Role As part of the team, you'll carry out a variety of essential administrative tasks, including:

• Data input and record management
• Responding to emails and enquiries
• Calendar management of professionals and room bookings
• Welcoming visitors and covering main reception
• Answering the dedicated phoneline and directing calls
• Scanning, printing, and document handling
• Supporting the wider team with day-to-day admin tasks
You will be working with a wide range of people, including:
• Members of the public
• Social Workers
• Senior Management
• Partner agencies such as health, education and Police
Learning & Development You'll be supported throughout your apprenticeship by a local training provider, with dedicated time during your working week for off-the-job learning to help you successfully achieve your qualification.


• Minimum of 3 GCSEs (A-C / 9-4) including English and Maths (or equivalent)
• Basic knowledge of Microsoft Office (Word, Outlook, Excel)
• A positive attitude and willingness to work towards your qualification
• Strong typing and keyboard skills
• Understanding of confidentiality and professionalism
• Ability to work to deadlines and manage your time effectively
• Experience working both independently and as part of a team
• Strong organisational skills and attention to detail
• Excellent communication and interpersonal skills