Business Administration Apprentice - Level 2

Introduction

Start your career with a hands-on apprenticeship in a busy and supportive workplace. You'll gain valuable experience in customer communication, service coordination, and administration while working with teams across Service, Contracts, and Finance. We are seeking a motivated and organised individual to join our CTS department.

About the Employer

Beckman Coulter is a global leader in clinical diagnostics, providing the instruments, software, tests, and services that hospitals, laboratories, and healthcare providers use to diagnose disease, monitor health, and guide patient treatment.

Beckman Coulter Diagnostics helps healthcare professionals deliver faster, more accurate diagnoses by providing innovative diagnostic technologies and laboratory solutions that improve patient care, enhance laboratory efficiency, and ultimately contribute to better health outcomes worldwide.

What You'll Do

As a Business Administration Apprentice, you'll play an important role in supporting our day-to-day operations while developing valuable workplace skills. Your duties will include:

• Communicating with customers and providing updates on service requests
• Helping to coordinate service activities and schedule engineer
• Supporting the preparation of customer quotes and service documentation
• Assisting with purchase orders, invoicing, and other administrative tasks
• Ordering and tracking parts to help ensure jobs run smoothly
• Working with different teams, including Service, Contracts, and Finance
• Scheduling meetings and helping to organise team calendars
• Welcoming and coordinating visitors to the office
• Monitoring office supplies and ordering stationery when needed
• Following up on outstanding actions and helping keep records up to date
• Maintaining accurate information on company systems and databases
• Providing general administrative support to help the business operate efficiently

Training Outcome

Potential for opportunities within Beckman Coulter and wider Danaher organisation. 

OR

• Level 3 Business Administrator Apprenticeship
• Executive/Personal Assistant
• Office Coordinator
• Admissions Administrator
• HR Administrator
• Finance Administrator
• Customer Service Coordinator

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Number skills
• Team working
• Initiative

Qualifications

• Essential - GCSE - English - 4
• Essential - GCSE - Maths - 4

Course Information

Course: Administration assistant (level 2)

Level: 2

Route: Business and administration

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Typical working hours are 8.30-5pm Monday to Friday with 1 hour lunch break.

Expected Duration: 1 Year

Training Provider: BUCKINGHAMSHIRE COLLEGE GROUP