Business Administration Apprentice (Apprenticeship)

Greet customers and handle enquiries in person, over the phone, and via email

Book vehicles in for servicing, repairs, and MOTs

Liaise with technicians to track vehicle progress and updates

Prepare job cards and maintain accurate service records

Update customers on work carried out and additional repairs

Assist with invoicing and payment processing

Maintain a clean and organised reception/work area

Deliver excellent customer service at all times

Support general administration tasks including data entry and record keeping

This is a varied, customer-facing role where you'll learn how a professional workshop operates. You'll gain experience in business administration, customer service, and service coordination, building skills that can lead to roles such as Service Advisor or Automotive Administrator., Strong communication and customer service skills

Good IT skills (email, systems, data entry)

Excellent attention to detail

Strong organisation and time management skills

Ability to problem solve and think logically

Positive attitude with initiative and willingness to learn

Ability to work in a team-oriented, fast-paced environment

Requirements

GCSE Maths and English (Grade 4/C or above)

Why Join Us?

Ideal for candidates searching for business admin apprenticeships, admin jobs, customer service roles, or automotive roles

Gain real experience in a professional workshop environment

Work in a supportive and friendly team

Develop valuable administration and customer service skills