Business Administration Apprentice

Introduction

We are looking for a motivated and enthusiastic Business Administration Apprentice to join our team at Community Independent Living. This is an excellent opportunity to gain valuable workplace experience while working towards a nationally recognised Business Administration qualification.

About the Employer

Community Independent Living is a CQC-registered care provider committed to helping people live independently, safely, and with dignity in their own homes and supported living environments. Founded by experienced healthcare professionals, the organisation was established to deliver high-quality, person-centred care that exceeds expectations and enables individuals to remain in familiar surroundings while maintaining choice and control over their lives. At the heart of its ethos are compassion, integrity, kindness, and a commitment to excellence, with every member of the team dedicated to promoting independence, enhancing wellbeing, and supporting people to achieve their full potential. Through empathy, respect, professional development, and a willingness to go above and beyond, Community Independent Living strives to make a meaningful and lasting difference to the lives of the people it supports and the communities it serves.

What You'll Do

As part of our friendly and supportive team, you will develop essential administrative, organisational, and communication skills while providing day to day support across the business.

You will support a variety of teams including Recruitment, Training, Domiciliary Care and Support Living teams.

Key Responsibilities

• Answer telephone calls and respond to email enquiries professionally.
• Welcome visitors and provide excellent customer service.
  Maintain accurate records and update company databases.
• Prepare documents, letters, and reports.
• Organise and file paperwork, both electronically and in hard copy.
• Schedule meetings and manage diaries where required.
  Process incoming and outgoing post.
• Support colleagues with a range of administrative tasks.
• Ensure information is handled confidentially and in line with company procedures.
• Undertake any other reasonable duties appropriate to the role.

Training Outcome

This apprenticeship is an excellent stepping stone for anyone looking to build a career in business administration while gaining valuable on-the-job experience in a supportive setting.

Upon successful completion of the Level 3 Business Administration apprenticeship you will have gained a national qualification which is recognised throughout the industry and this may lead to a more senior full time permanent role within the company where available.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

Qualifications

• Desired - GCSE - English - 4/C
• Desired - GCSE - Maths - 4/C

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, 9.00am to 5.00pm, with a 30 minute unpaid break.

Expected Duration: 1 Year 6 Months

Training Provider: NATIONAL UPSKILL LIMITED