Business Administration Apprentice

Introduction

An exciting opportunity has arisen for an Apprentice Receptionist to join our busy high street law firm. Based at our office in Bishop Auckland, the successful candidate will provide an efficient reception service to our clients in addition to general administrative support.

About the Employer

At CW Booth & Co we have been providing a range of legal services for clients in County Durham and beyond since 1982. We have a dedicated team of solicitors who will deal with your case in a professional, efficient and friendly manner. A free initial interview is offered at which we will be pleased to discuss costs and, where appropriate, the availability of legal aid. In certain circumstances, a home visit may be arranged. Whether you are buying or selling a house, wanting to make a will or needing assistance in a family, criminal or probate matter, we will assist you throughout the process, keeping you fully and clearly informed at all times.

What You'll Do

• Greeting visitors
• Dealing with petty cash and weekly banking
• Organising the post, including franking, recorded deliveries and courier service
• Typing letters
• Answering the telephone and taking messages
• Photocopying
• Checking client ID
• Making refreshments
• Managing and booking meeting rooms and making appointments
• Ordering stationery

After month 3 your role will be expanded to include secretary duties such as setting up files and speaking to clients.  Touch typing and arranging appointments for solicitors. 

This will become 50% of your role as an apprentice. 

It will be your responsibility to complete and hand work in to your college tutor on time and to a high standard. 

You will be allocated time during your working week to complete college work and tasks.

Training Outcome

Progression within the company.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Team working
• Initiative
• Non judgemental
• Patience

Qualifications

• Essential - GCSE - English - 9-4 / A*-C / Level 2
• Essential - GCSE - Maths - 9-4 / A*-C / Level 2

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, 9.00am - 5:30pm, with 1-hour for lunch.

Expected Duration: 1 Year 6 Months

Training Provider: BISHOP AUCKLAND COLLEGE