Business Administration Apprentice

Introduction

You will be the first point of contact for clients, transferring calls and greeting visitors and clients in a welcoming manner. You will also be responsible for booking meetings rooms, taking and distributing meeting minutes, invoicing, collating, managing and updating various spreadsheets and project information.

About the Employer

As a leading independently owned Practice our Vision is to deliver creative and sustainable multi-disciplinary design solutions by highly qualified, hands on and accountable professionals.  We want the Practice to grow and for our people to flourish within an inclusive and collaborative community, and to be proud of he new environments that we’re delivering

What You'll Do

Key duties include:

• Answering and transferring all telephone calls
• Monitoring and managing company email inboxes, and overseeing incoming/outgoing post/couriers etc.
• Welcoming visitors
• Managing the conference room booking system, scheduling virtual meetings
• Ensuring conference rooms are prepared for meetings and organising refreshments/lunches
• Coordinating and issuing invites for CPDs
• Compiling, formatting and checking of reports, ensuring they are produced in line with company standards
• Producing and issuing invoices
• Typing, editing and issuing of letters, reports, specifications and minutes
• Photocopying, scanning and binding of documents
• Setting up and maintaining electronic internal filing systems
• Assist Marketing team with updating of marketing material
• General office support to ensure smooth running of the office e.g. coffee machine and photocopiers being stocked

What we are looking for:

This is a key role which includes working closely with colleagues of all levels ranging from Senior Partners to Graduates, supporting them to work effectively. You will need to enjoy playing an active part in the admin team ensuring work is carried out in a timely fashion and to an acceptably high standard.   

Key requirements include:

• GCSE English and maths (grade 4) or equivalent
• Competent user of Microsoft packages Word, Excel and Adobe Acrobat
• Good attention to detail and ability to meet deadlines
• Willingness to learn
• Positive, “can do” attitude/team player

You will be supported by our team of secretaries, who have experience in developing those at the early stages of their careers and you will be working with a wider team of professionals who value career development. This role would be a great opportunity to develop and improve your:

• Communication skills
• Organisation skills
• Knowledge of general administrative support

Training Outcome

We expect this apprenticeship to progress to full-time and permanent employment once the apprenticeship is successfully completed.  We have a track history of developing apprentices within our support teams and would strongly encourage this.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

Qualifications

• Essential - GCSE - English - 4-9
• Essential - GCSE - Maths - 4-9

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: 37.5 hours Monday to Friday 7.5 hours per day. Start time between 8.30am and 9am and finish time between 5pm and 5.30pm, by arrangement with line manager.

Expected Duration: 1 Year 9 Months

Training Provider: WEST THAMES COLLEGE