Business Administration Apprentice

Introduction

This is an amazing opportunity to join a growing company at a really exciting time for them. Working in a small, friendly team, you'll be learning all about how a successful business operates and completing a variety of tasks in multiple areas of the business. If you are driven and love being organised, this could be the role for you! 

About the Employer

Pro Apprenticeships (Professional Apprenticeships Ltd) is known for the exceptional training and support we deliver to apprentices and businesses across multiple pathways. With particular strength in technical apprenticeships, including software development, data analytics, cybersecurity, and IT support, we also support businesses with marketing, business administration, and leadership development.

What You'll Do

Responsibilities:

This employer is looking for a Business Administration apprentice to play an essential role of supporting their operational teams across the company. In this interesting and varied role, you will learn:

• Daily office tasks including management of incoming post, printing, scanning and filing
• Handling incoming telephone calls, being the main point of contact for general enquiries, transferring to the relevant team and taking messages
• Supporting teams with diary management and organising meetings both internally and externally
• Data entry and document management
• Maintaining and updating the CRM system
• Collating any information from the relevant teams to produce reports
• Monitoring, organising and ordering office supplies
• Managing and organising customer reviews
• Lead management
• Any ad-hoc administration tasks on behalf of the team

Skills:

• Proven office experience or administrative background
• Strong computer skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Calendar)
• Experience with data entry and clerical tasks with high attention to detail
• Excellent organisational skills with the ability to prioritise tasks effectively
• Good typing speed and accuracy for document preparation and data input
• Professional phone etiquette and clear communication skills
• Ability to work independently as well as part of a team in a fast-paced environment

Training Outcome

Their experienced team will offer training and development to support you in gaining the skills required for the role and there will be opportunities for a permanent position following successful completion of the apprenticeship for the right person.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, working hours to be confirmed.

Expected Duration: 1 Year

Training Provider: PROFESSIONAL APPRENTICESHIPS LTD