Building Services Manager

Job DescriptionHEAD OF BUILDING SERVICESLocation: New Addington, SurreySalary: £80,000-£105,000 per annumContract: Permanent, full-timeWorking arrangement: On-siteTHE OPPORTUNITYOur recruitment colleagues, Next Chapter Talent are seeking an experienced Head of Building Services to lead the building engineering and technical services function across a diverse residential and commercial property portfolio.Reporting to the Director of Property, you will oversee major works, capital investment, lifecycle planning and statutory compliance. You will lead a multidisciplinary team of Surveyors, Engineers, Technical Specialists and support staff, acting as the organisation's principal technical authority.This is an influential senior leadership role offering the opportunity to improve asset value, regulatory compliance, investment planning and service quality.KEY RESPONSIBILITIES Provide strategic and operational leadership to the Building Services Team, setting objectives, KPIs and performance
standards. Develop the team through clear accountability, professional development, technical excellence and best practice. Lead the planning and delivery of major works, refurbishment projects and capital investment programmes. Develop and maintain 10-year CAPEX and lifecycle plans, prioritising investment based on condition, cost and risk. Oversee project scoping, specifications, budgets, procurement, contractor appointments and delivery. Act as the senior escalation point for complex or high-value projects, variations, disputes and stakeholder concerns. Chair major works reviews, monitoring progress, risks, budgets and programme delivery. Develop effective procurement and tendering strategies and oversee contractor, consultant and adviser performance. Ensure projects comply with governance, statutory requirements, contractual obligations and industry best practice. Provide strategic oversight of gas safety, electrical testing, water hygiene, asbestos management and other statutory
compliance programmes. Ensure inspections, certification and compliance records remain current, accurate and auditable. Work with Health and Safety colleagues to manage technical risks, particularly within high-risk and high-rise buildings. Monitor regulatory developments and advise senior leaders on their implications. Oversee resident communication and Section 20 consultation processes for major works. Present technical reports, risks and investment proposals to senior management, committees and the Company Board. Provide expert technical advice and evidence for legal proceedings, including First-tier Tribunal and court cases. Prepare technical reports, witness statements and supporting documentation, attending hearings where required. Drive continuous improvement in project delivery, quality, efficiency, commercial performance and cost control. Provide senior escalation and authorised decision-making for emergency building works.ABOUT YOUTo be considered, you will need, MRICS

qualification, essential. Significant experience in building surveying, building services, engineering, property or a related discipline. Proven experience leading multidisciplinary technical teams. Strong experience managing major works, refurbishment and capital investment programmes. Excellent knowledge of statutory compliance, building safety, health and safety, and relevant regulations. Experience in procurement, tendering, contractor management and commercial governance. Strong financial awareness and experience managing significant project budgets. Experience working with residents, contractors, consultants, legal advisers and senior stakeholders. Excellent communication skills, with the ability to explain complex technical matters clearly. Strong judgement, decision-making and problem-solving abilities.Experience of Section 20 consultations, disputes, legal proceedings or First-tier Tribunal matters would be advantageous. MCIOB or another relevant professional qualification would
also be welcomed.THE PERSONYou will be a credible, commercially aware technical leader who can balance regulatory compliance, asset protection, cost control and customer service.You will be comfortable taking ownership of complex issues, challenging poor performance and providing clear advice at both strategic and operational levels.To learn more about this Head of Building Services opportunity, please apply today: Zara Benson at Next Chapter Talent will contact successful candidates.