Building Officer

Permanent, Full time (37.5 hours per week, Mon-Fri. Participation in emergency call-out and additional hours may be required to support operational needs)

Ready to impact a better future?

As a Building Officer in our Norfolk and Norwich University Hospital Estates team, you'll lead the delivery of building maintenance, minor works, asset replacement and improvement projects across a busy acute healthcare environment. Your expertise will help ensure the hospital estate remains safe, compliant, efficient and fit for purpose for patients, visitors and colleagues.

Our work touches lives every day. From maintaining critical building infrastructure to managing specialist contractors and developing estates teams, you'll play an important role in creating safe and reliable environments that support exceptional patient care. This is an opportunity to make a positive impact on communities while helping shape the future of a complex and diverse healthcare estate. Based on site, you'll work closely with Serco colleagues, NHS stakeholders and contractors to create impactful solutions that deliver long-term value and continuous improvement.

What you'll do as a Building Officer

- Manage and develop building maintenance operations to ensure the safe, efficient and effective delivery of services across the estate.

- Hold Authorised Person status in at least one relevant discipline and ensure compliance with statutory, mandatory and industry best practice requirements.

- Lead the planning and coordination of maintenance activities, shutdowns, minor works, lifecycle replacements and capital projects.

- Manage building colleagues, supporting performance, attendance, development and training activities.

- Prepare specifications, quotations and tender documentation for maintenance, asset replacement and capital works projects.

- Monitor and manage contractors, permits to work, quality standards, budgets and service delivery outcomes.

- Support the development of health and safety procedures, estates policies and asset management systems to maintain compliance and drive continuous improvement., Band 5: Permanent, Full time (37.5 hours per week, Mon-Fri. Participation in emergency call-out and additional hours may be required to support operational needs)

Ready to impact a better future?

As a Building Officer in our Norfolk and Norwich University Hospital Estates team, you'll lead the delivery of building maintenance, minor works, asset replacement and improvement projects across a busy acute healthcare environment. Your expertise will help ensure the hospital estate remains safe, compliant, efficient and fit for purpose for patients, visitors and colleagues.

Our work touches lives every day. From maintaining critical building infrastructure to managing specialist contractors and developing estates teams, you'll play an important role in creating safe and reliable environments that support exceptional patient care. This is an opportunity to make a positive impact on communities while helping shape the future of a complex and diverse healthcare estate. Based on site, you'll work closely with Serco colleagues, NHS stakeholders and contractors to create impactful solutions that deliver long-term value and continuous improvement.

What you'll do as a Building Officer

- Manage and develop building maintenance operations to ensure the safe, efficient and effective delivery of services across the estate.

- Hold Authorised Person status in at least one relevant discipline and ensure compliance with statutory, mandatory and industry best practice requirements.

- Lead the planning and coordination of maintenance activities, shutdowns, minor works, lifecycle replacements and capital projects.

- Manage building colleagues, supporting performance, attendance, development and training activities.

- Prepare specifications, quotations and tender documentation for maintenance, asset replacement and capital works projects.

- Monitor and manage contractors, permits to work, quality standards, budgets and service delivery outcomes.

- Support the development of health and safety procedures, estates policies and asset management systems to maintain compliance and drive continuous improvement.

Completed a recognised building trade apprenticeship or equivalent structured training programme.

- Hold a relevant City and Guilds, NVQ, ONC, HNC or equivalent qualification in a building-related discipline.

- Demonstrable experience operating as an Authorised Person (AP) in a relevant discipline.

- Proven experience managing building maintenance services, projects or estates operations within a complex environment.

- Strong leadership, communication and stakeholder management skills, with the ability to build trust and develop teams.

- Competent using Microsoft Office applications and computerised asset, maintenance or project management systems.

27 days plus bank holidays (increasing to 29 and 33 days respectively after 5 and 10 years' service)

- Up to 6% contributory pension scheme

- Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.

- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service

- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel

Vetting and checks

An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.

Let's impact a better future, together. Apply today.

Norfolk and Norwich University Hospital, Norwich, NR4 7UY

£45,962 per annum plus excellent benefits, 27 days plus bank holidays (increasing to 29 and 33 days respectively after 5 and 10 years' service)

- Up to 6% contributory pension scheme

- Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.

- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service

- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel

Vetting and checks

An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.