Brioni - Sales Advisor - Harrods

We are currently seeking a Sales Advisor who will report to the Assistant Store Manager as part of our team in Harrods. You will be a key ambassador for the brand providing a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long-term loyal relationship. You will carry out sales and clienteling actions in order to maximize individual and store target and KPIs.,

• Create and develop a positive relationship with the customers, from the first contact to the farewell
• Meet and exceed CRM and retention goals
• Accomplish the goals set by the Store Management contributing to the teamwork
• Effectively use the Client Book (LUCE) to nurture the relationship with the existing and potential customers
• Create and cultivate a network of contacts to expand potential customer base
• Gather information about the market: new trends, events, competitors' activities and products
• Effectively interact and collaborate with colleagues in the store and in the company at large
• Implement stock procedures according to company standards and guidelines
• Respect Brioni standards, roles and procedures, promptly sharing possible issues and risks
  
  At least 3 years of experience in a sales position in a luxury brand
• Fluent in English and Italian, another language is a plus
• Good knowledge of men's formalwear
• Good knowledge of high-end fashion field
• MTM specialization is a plus
• Listening and communication skills
• Flexible to work in a multicultural context
• A proactive individual
• Self-development attitude
• Sense of ownership
• Able to be mobile on the sales floor for extended periods
  
  Since 1945, the Brioni style has embodied effortless modern elegance. It originates from excellence
rooted in in-house sartorial savoir-faire and continuous research into exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled Made in Italy ready-to-wear, leather goods, shoes, and accessories, both for formalwear and leisurewear, as well as fragrances. Founded in Rome and part of the Kering group, Brioni continues to stand as a symbol of Italian craftsmanship and timeless sophistication.