Breakdown Claims Handler

Jigsaw Insurance, Harrogate

Breakdown Claims Handler

Salary not available. View on company website.

Jigsaw Insurance, Harrogate

  • Full time
  • Permanent
  • Remote working

Posted 2 weeks ago, 15 Oct | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: cf4cff0067524b6b862630b1851f7d54

Location ref: Harrogate

Full Job Description

  • Being the first port of contact for customers who have broken down or those who are looking to make/discuss a claim.
  • Offer verbal support and advice to customers regarding their breakdown or motor incident
  • Liaise with our nationwide network of recovery agents, and colleagues from other departments within the business.
  • Adhere to great levels of customer service to ensure the customers safety and well-being are met at the end of each call.

    Enthusiastic individuals who are passionate about helping customers.
  • An effective communicator, who is empathetic, reassuring and understanding when speaking to customers on the telephone.
  • An organised individual, who can work efficiently whilst maintaining attention to detail.
  • Customer-focused mindset with a professional, empathetic and resilient approach.

    PIB Group is one of the UK's fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.
  • We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.

    The shift pattern for this role is outlined below:
  • Wednesday to Sunday, 1:00 pm-9:00 pm, with a 30-minute unpaid break each day, totalling 37.5 paid hours per week.
  • The role is a remote position and attracts a starting salary of £25,500.,
  • Competitive salary and benefits package
  • Flexible working and holiday options
  • Pension, enhanced parental leave, and life insurance
  • Volunteering and charity support days

Direct job link

https://www.jobs24.co.uk/job/breakdown-claims-handler-127594529