branch managers
Pickfords Move Management Ltd, Woodham, Buckinghamshire
branch managers
Salary not available. View on company website.
Pickfords Move Management Ltd, Woodham, Buckinghamshire
- Full time
- Permanent
- Onsite working
Posted 2 days ago, 15 Aug | Get your application in today.
Closing date: Closing date not specified
Job ref: 0ca87e4f60b741f79842c4f3671bbc12
Location ref: Woodham, Buckinghamshire
Full Job Description
To lead and manage the branch team to achieve revenue, margin and contribution targets. This will be achieved through the efficient planning, monitoring and management of the daily operation.
- Deliver a consistent superior service in line with the company quality standards.
- The role will also be responsible for full compliance to Health and Safety and Transport Legislation.
- Comply with company cash management guidelines
RESPONSIBILITIES:
- Full responsibility for branch contribution.
- Planning, monitoring and management of the daily operation.
- Accurate cost reporting on Navision e.g. wages, PO's etc.
- Complete pre move call 48 hours prior to each move.
- Manage margins by job via PF10 report.
- Close / sign off all jobs on a weekly basis.
- Complete weekly trading report and monthly forecast.
- Proactively manage people, vehicles and materials required to meet the number of moves planned, including staff levels and holidays.
- To manage all staff to achieve appropriate KPI's.
- To conduct customer visits, during and after moves to check on quality of service. Ensure that any shortfalls are fully investigated and managed to conclusion.
- Investigation of claims and complaints.
- Hold monthly branch service meetings.
- To conduct formal and informal reviews of branch team members, service partners and owner drivers in terms of performance and appearance.
- Manage absence records in line with company policy.
- To maintain and monitor an up to date training matrix for all operative staff.
- Complete all required monthly returns.
- Monitor and maintain all transport legislative requirements.
- Compliance to branch health & safety requirements.
- Adherence to company ISO/BAR accreditations.
- Ensure all payments are collected in line with contract conditions
Pickfords is an iconic British brand, moving excellence is our passion and we have been relocating families and businesses locally and across the world for over 350 years.
We are seeking a dedicated and enthusiastic individual to join our Pickfords Team, with a passion to exceed our company's expectations.