Booking & Scheduling Assistant
Northern Care Alliance NHS Foundation Trust, Spotland Fold, Rochdale
Booking & Scheduling Assistant
Salary not available. View on company website.
Northern Care Alliance NHS Foundation Trust, Spotland Fold, Rochdale
- Full time
- Permanent
- Onsite working
Posted today, 11 Oct | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
Job ref: 8a23eb20e7da4232920ba4cf225758a4
Location ref: Spotland Fold, Rochdale
Full Job Description
An exciting opportunity has opened up for a Band 2 Booking & Scheduling Assistant to join us at Rochdale Infirmary. With demand on our services at an all time high the role our department provides has never been more critical. We will give you: The chance to make a difference to people in our local communities A mix of both office and home on a rota basis once training is complete A range of Monday to Friday daytime shifts Career development opportunities As a Booking & Scheduling Assistant your main duties will cover:
- Receiving and processing patient referrals
- Booking and changing appointments for patients either via a phone call, a text message, or an email
- Answering and signposting general enquiries from patients calling our appointments line
Be confident using a computer and Microsoft Office - Have an excellent telephone manner
- Be able to communicate effectively
- Strive to give our patients an excellent customer service
- Be enthusiastic, confident, and committe
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives. As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team. In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.