Booking Officer

Join our team as a key player in delivering seamless patient journeys across Yeovil and Musgrove Park Hospitals.The Booking Officer will provide efficient and effective administrative and booking support for Yeovil District Hospital, Musgrove Park Hospital, and the wider workforce, based at Wynford House in Yeovil. In addition, you'd offer reception support to the Outpatients Department at Yeovil District Hospital when required, as directed by the manager, to ensure smooth service delivery. This role requires flexibility, strong organisational skills, and the ability to carry out a broad range of administrative tasks while working confidently across multiple hospital systems.Main duties of the job Deal with day to day correspondence, provide a booking service to patients and other parties in a friendly and professional manner. Receive telephone calls, accepting messages on behalf of team members and taking appropriate action where necessary. Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner. Reception duties in Outpatients YDH. Process referrals and arrange appropriate outpatient appointments. Participate in team and Trust meetings as requested.

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer, Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.