Billing Transition Manager
Mitie Group plc., Moss Nook, Manchester
Billing Transition Manager
Salary not available. View on company website.
Mitie Group plc., Moss Nook, Manchester
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 17 Oct | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: 11455f02aaaf44f3ae7b8563dc49cf26
Location ref: Moss Nook, Manchester
Full Job Description
ROLE: Billing Transition ManagerHOURS: 40 hours a weekLOCATION: Manchester, Birmingham, Northampton, Gloucester
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day.
We're looking for a Billing Transition Manager who will be accountable for ensuring the seamless transition of billing processes while protecting revenue, improving operational efficiency, and supporting successful customer outcomes.
As Marlowe Environmental Services Ltd (MES) and Mitie plc continue their business transformation journey, the Billing Transition Manager will be responsible for two important workstreams. Firstly, leading the end-to-end billing process across multiple entities, overseeing billing operations and supporting cash flow through effective billing practices.
Role Responsibilities:
-Ensure invoices are accurate, complete, and raised in accordance with agreed customer terms, pricing schedules, and service delivery data.
-Manage and support the billing team, setting priorities, monitoring workloads, and developing capability through coaching and training.
-Work closely with operations, sales, customer service, and finance teams to resolve billing discrepancies and reduce billing delays.
-Monitor billing deadlines and month-end requirements to ensure timely reporting and support revenue recognition and forecasting processes.
-Investigate recurring invoicing issues, identify root causes, and implement process improvements to increase accuracy and efficiency.
-Ensure billing user acceptance testing (UAT) is completed in line with business expectations.
-Ensure billing completeness and accuracy throughout migration and stabilisation periods, identifying and mitigating revenue leakage risks during transition activities.
Extensive experience in a billing or order-to-cash role.
-Proven people management skills, with the ability to lead people through change in a fast-paced, deadline-driven environment.
-Experience managing or working in a billing migration project, system implementation, or finance transformation project.