Bilingual Customer & Application Support Specialist
Intec Business Colleges, Marcham, Oxfordshire
Bilingual Customer & Application Support Specialist
Salary not available. View on company website.
Intec Business Colleges, Marcham, Oxfordshire
- Full time
- Temporary
- Remote working
Posted 1 week ago, 16 Aug | Get your application in now before you're too late!
Closing date: Closing date not specified
Job ref: 7966ea1e94a6497889cf7e3e4dc74eff
Location ref: Marcham, Oxfordshire
Full Job Description
- Join Ebbon Automotive as a Customer Support & Application Support Apprentice. Learn to support customers, troubleshoot software issues, and develop technical skills while completing a Level 3 Customer Service Specialist Apprenticeship., Support UK and France customers via phone, email and online systems, logging and resolving software queries while developing application support skills.
- You'll troubleshoot issues, assist with software testing, maintain accurate records and work with Customer Support, Product, Development and Operations teams.
- Gain hands-on experience supporting business software while completing your Level 3 Customer Service Specialist Apprenticeship and building a career in technical support.
GCSE English (Grade A - C / 9 - 4) essential - GCSE Maths (Grade A - C / 9 - 4) essential Skills
- Attention to detail
- Excellent Communication skills
- Excellent C/Service Skills
- Good IT Skills
- Strong problem solving ability
- Strong Organisation Skills
- Able to manage multiple tasks
- Interest in Technology
- Interest in Software Support
- Fluent in speaking in French
- Fluent in writing in French
- C/Service experience desirable
- Friendly & Professional
- Eager to learn
- Reliable & Proactive
- Analytical & positive attitude Other requirements
- This is an office-based role requiring prolonged computer use, handling customer enquiries and balancing multiple support requests. Candidates must be able to travel to the Wootton, Oxfordshire office Monday to Friday.
- Office-based 5 days a week, Monday to Friday initially, and then the option to work from home once settled in. Mondays and Fridays, with Tuesday, Wednesday and Thursday in the office.
- References, basic DBS and UK sanctions checks are required before appointment
Direct job link
https://www.jobs24.co.uk/job/bilingual-customer-application-support-specialist-127206391