Bid Retention Manager

We re now looking for a talented and highly organised Retention Bid Manager to join and play a vital role in supporting our business. The Retention Bid Manager will support the successful renewal of our existing contracts through the delivery of high-quality, compelling bid responses and presentations.
Guided by our values, integrity, bold, impactful, humble and community; you will help us shape a workplace and culture we can all be proud of.
What you ll be Doing
+ Supporting the management and delivery of retention bids, proposals, and presentations
+ Writing clear, engaging, and client-focused content that demonstrates performance and added value.
+ Managing a sales process tracker so you / we are on top of the work stream, which will in turn help direct and plan resource.
+ Managing timelines and ensuring all deadlines are met across multiple projects.
+ Coordinating with internal teams (Operations, Finance, Food Development, Marketing) to gather information and build responses.
+ Assisting in the creation of presentations, case studies, and supporting materials
+ Maintaining and updating the bid content library, ensuring materials are accurate and relevant.
+ Supporting post-submission reviews and incorporating feedback into future bids
+ Team Management Responsibilities
CRM & Pipeline Support
+ Maintaining accurate records of all retention opportunities within the CRM system
+ Tracking contract renewal dates, key milestones, and client activity
+ Support reporting on retention pipeline status and performance.
+ Ensuring data is up to date and accessible for the wider team.
+ Contributing to improving CRM processes and consistency of use

+ Experience working with tenders and business proposals (preferably within the catering industry)
+ Strong written skills with the ability to produce clear and engaging content.
+ Highly organised with good time management and attention to detail
+ Comfortable working across multiple projects in a fast-paced environment
+ Strong communication skills and ability to collaborate with different teams.
+ Experience using CRM systems (or willingness to learn quickly)
+ Good Microsoft Office skills (Word, PowerPoint, Excel)
+ A proactive and positive attitude with a willingness to learn and develop.
+ Previous experience supporting or mentoring team members (formal management experience beneficial but not essential)
If you re a collaborative, solution-focused professional who thrives in a busy and purposeful environment, we d love to hear from you. Join us and be part of a team that is transforming lives through the power of food, making a genuine difference for students across the UK.

At Impact Food Group, we re more than just a school caterer. We re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We re constantly learning, evolving, and improving every way, every day.

+ 25 days annual leave plus bank holidays
+ Staff discount scheme across 850+ retailers
+ Pension scheme and other great company benefits
+ Monthly incentives and recognition for top performers
If you re looking for your next step and want to be part of an organisation that genuinely makes a difference, we d love to hear from you.
IFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which IFG will pay for.
We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.