Bereavement Officer
Portsmouth Hospitals University NHS Trust, Stamshaw, City of Portsmouth
Bereavement Officer
Salary not available. View on company website.
Portsmouth Hospitals University NHS Trust, Stamshaw, City of Portsmouth
- Full time
- Permanent
- Onsite working
Posted 2 days ago, 20 Jun | Get your application in today.
Closing date: Closing date not specified
Job ref: ad21f8b52467410d97a4b970a9cfb4bf
Location ref: Stamshaw, City of Portsmouth
Full Job Description
- Act as the first point of contact for relatives of deceased patients, responding to enquiries with sensitivity, empathy, and professionalism.
- Provide clear guidance and support to colleagues across the Trust, Medical Examiners, funeral directors, crematoria, registrars, and members of the public.
- Deliver a compassionate and timely service to ensure bereaved families are fully supported throughout the process.
- Communicate effectively in situations that may involve complex or sensitive discussions, including where there may be barriers to understanding.
- Respond to routine queries and concerns, identifying appropriate solutions within defined protocols.
- Liaise regularly with medical staff across Portsmouth Hospitals University NHS Trust to ensure all legal documentation is completed accurately and promptly, in line with relatives wishes for burial or cremation.
Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally. The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.
Direct job link
https://www.jobs24.co.uk/job/bereavement-officer-127001113