Bereavement Administrator

Are you a proactive proactive and motivated individual who enjoys working in a challenging and busy environment? If so we want you to support the Bereavement and Tissue Donation Team at Lancashire Teaching Hospitals NHS Trust.

You will provide a professional and courteous "front of house" service for all staff and visitors attending the bereavement centre at, Royal Preston Hospital,acting as a "front of house" service, assisting bereaved families and external agencies with all areas after death, signposting and escalating to the relevant teams as appropriate. The post holder will act as a bridge between services, providing practical and administrative support and guidance where appropriate.

You will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.

Office working hours are 9am-5pm Friday., You will assist with responding to external and internal telephone queries from staff, patients and others, referring to appropriate person

Working within the Bereavement and Donation Team to provide information and appropriate signposting to the bereaved.

They will be expected to liaise with a number of specialities at all levels of seniority to advocate for bereaved families, to ensure the timely completion of the Medical Certificate - Cause of Death. To work Closely with Medical Examiner service and other internal and external teams. Post holders must have good verbal and written communication skills and be able to communicate effectively with people at all levels within the Trust and externally.

We have 10000 fantastic people working hard to deliver quality services to our patients. What ever the role, you help to look after 370,000 people in our local area and give specialised care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients and staff, ensuring we keep thriving & delivering outstanding healthcare across our local towns.

We have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done.

Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something to be really proud of.