Bartender Luggage Room Grosvenor Square

To ensure guests expectations are met or exceeded, by providing hospitable service, to ensure orders are accurate and service is effective and efficient. To maintain the bar, prepare and serve drinks. To assist the Bar Manager with the achievement of departmental goals., To ensure that the bar is prepared and ready for service. To greet all guests, using the guests' name as often as possible. To take orders, serve drinks to ensure that guests have a great experience in 'The Luggage Room'. To assist in serving food as required. To ensure that food and drinks are served in a consistent manner, in line with standard presentation, garnishes etc. To maintain the highest level of cleanliness, including safety of furniture, fixtures, and fittings. To 'Clean as you go' to ensure a clean and tidy work area, and to follow the outine bar cleaning schedule. To ensure that the guests bill is accurate and on the table at all times. To ensure that payment is received from all guests and is posted through Micros. Confidential and Proprietary To recommend and 'sell' to guests through menu knowledge, suggestive and up-selling techniques. To be responsible for the safe keeping of all keys and bar area is locked upon completion of the shift To ensure that all food and beverage stuffs are correctly stored, dated, labelled, and rotated where necessary. To control stocks of beverages, including inter-departmental transfers, tally, and usage sheets. Assist Restaurant Supervisors with monthly inventory counts. To maintain a high standard of personal appearance and hygiene. To ensure the Cashier Tally Sheets are accurate and any discrepancies are noted and signed by a supervisor. To enable Account and House charges are recorded accurately. To maintain healthy inter-departmental relationships. To adhere to the Licensing Laws and Weights and Measures Act. To be empowered to deal with guest problems, through using the LEARN process, and seeking advice when unsure what to do. To promote awareness of health and safety within the Bar for associates and guests. Example fire alert points, exits, extinguishers, table clips etc. To develop self and others, by responding to and giving feedback to other associates. To carry out any other duty/function that may be assigned by immediate Supervisor, Manager, Department Head or Executive Committee member. Responsible for the safe keeping of all keys. OTHER

• Performs other related tasks as assigned by management.
  
  Previous experience working within a Bar or similar environment preferred.
Skills and Knowledge
• Strong Communication skills (verbal, listening, writing)
• Innovative
• Pro-active and reliable
• Able to work alone and within a team.
Education or Certification
• Good level of English essential
  
  Complies with Marriott International Hotels Limited Regional Office policies and procedures.
• Working hours as required to do your job but normally not less than 40 hours per week.
• Be knowledgeable of all applicable SOP's/ LSOP's and ensure controls points are implemented and are effective as outline in Audit Requirements.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.