Bar Manager / Supervisor - Mimosa - London

We are seeking an experienced and driven Bar Manager to lead our team at Mimosa and oversee daily operations, ensuring excellent customer service, strong financial performance, and a well-run, compliant venue. Key Responsibilities Staff Management

• Recruit, hire, and train bar staff
• Create and manage staff schedules to ensure adequate coverage
• Conduct performance evaluations and provide constructive feedback
• Foster a positive, collaborative team environment
Customer Service
• Ensure a consistently high standard of customer satisfaction
• Promptly and professionally address customer complaints and inquiries
• Implement and train staff on customer service protocols and standards
Operational Oversight
• Oversee day-to-day operations, including menu planning and inventory management
• Ensure compliance with health and safety regulations and company policies
• Monitor product quality and presentation standards
Financial Management
• Prepare and manage the bar's budget, including revenue and expenses
• Analyse financial reports and implement strategies to boost profitability
• Manage payroll and maintain accurate bookkeeping
Marketing & Promotion
• Develop and implement marketing strategies to attract new customers and build the venue's profile
• Plan and coordinate promotional events and special offerings
Vendor Management
• Build and maintain strong relationships with suppliers
• Negotiate contracts to secure the best pricing on goods and services
Compliance & Reporting
• Maintain accurate records and report on performance to senior management
• Ensure full compliance with local and national laws on food/drink service and employment
Strategic Planning
• Work with senior management to develop long-term goals and growth strategies
• Stay current on industry trends and the competitive landscape
  
  Level 3 Health & Safety First Aid Certificate (essential)
• Proven experience in bar or hospitality management
• Strong leadership, financial, and organisational skills