Bar Manager

Ready to lead one of Birmingham's most stylish hotel bars? Madeleine is a slice of Parisian chic in Birmingham - an award-winning hotel bar, proudly recognised as Best Hotel Bar in Birmingham 2024/2025. We are looking for a passionate and charismatic Bar Manager to take the lead at Madeleine, bringing personality, creativity and exceptional standards to every shift. This is a hands-on leadership role where you'll inspire your team, create memorable guest experiences and drive the continued success of this vibrant bar. This role involves working 40 hours per week, with flexibility to work evenings and weekends in line with business needs. What you'll be doing:

• Lead the day-to-day operation of Madeleine, ensuring exceptional standards of service, presentation and guest experience.
• Inspire, coach and develop a high-performing team, leading from the front and creating a positive, engaging working environment.
• Drive commercial performance, taking ownership of revenue, costs, payroll, stock control and departmental targets.
• Bring creativity and innovation to the drinks offering, supporting menu development and maintaining excellent product knowledge and quality.
• Build strong relationships with guests, colleagues and suppliers, whilst ensuring the bar operates safely and in line with all relevant standards and regulations.
  
  Proven management experience within a premium bar, cocktail bar or high-quality hospitality environment.
• Excellent cocktail and drinks knowledge, with a genuine passion for hospitality and service excellence.
• A confident, engaging personality with the ability to connect naturally with guests and inspire your team.
• Strong commercial awareness, organisational skills and a proactive, hands-on approach to leadership.
• A commitment to delivering memorable guest experiences, with the flexibility to work evenings and weekends.
  
  This is a fantastic opportunity to make your mark on an award-winning bar where creativity, personality and exceptional hospitality come together.
At the Grand Hotel Birmingham make every effort to reward and recognise the loyalty and hard work you provide by offering the following;
• £40,000 per annum - plus gratuities and service charge to help your earning potential
• Stay at the Grand Hotel or other De Vere properties for as little as £50, with special rates for friends and family
• Get 50% off food and drinks when you dine in Isaacs or Madeleine - or at any De Vere location
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• Earn extra cash through our employee referral scheme.
• Free, freshly cooked meals from our chefs, available twice a day across service periods
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary stay at The Grand Hotel or any De Vere property of your choice, plus additional monetary rewards for reaching long service milestones - which increase year on year!
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• Inclusive multifaith prayer room accessible any time for all team members
• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• Take advantage of career development opportunities and apprenticeship programmes
• Regular team appreciation events and monthly recognition programmes
• Career development opportunities - including access to nationally recognised, funded apprenticeship programmes
• 31 days holiday each year (increasing annually up to 33 days)
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.
• Venue closure over the Christmas period allowing you time off to enjoy the festive season
Birmingham's Grand Hotel on Colmore Row is housed in one of the city's most iconic buildings. This landmark Grade II
• listed building has been brought back to life combining beautifully restored classic and original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century.
The Grand Hotel features 185 bedrooms and extraordinary suites, a glamorous cocktail bar, a buzzing New York style restaurant, and eight magnificent meeting and event rooms - as well as the spectacular, Louis XIV-style Grand Ballroom.