BANK Therapy Support Worker

Join our welcoming and dynamic Physiotherapy Team and play a key part in supporting patients throughout their elective orthopaedic journey. Our team provides care for both inpatient and day-case orthopaedic patients at Emersons Green Hospital, and we also manage follow-ups and physiotherapy referrals for patients operated on at Devizes Surgical Centre, ensuring continuity of care across sites. In this varied and rewarding role, you will help deliver smooth patient pathways by assisting with pre- and post-operative group sessions, making follow-up calls, responding to voicemail and email queries, and helping prepare clear and accurate patient summaries. You will also support the administrative flow of the service by scheduling appointments and managing referrals into physiotherapy. You will contribute to the team's ongoing quality work through data collection, maintaining service spreadsheets, and supporting clinical studies and projects undertaken within the department. Your role will help ensure that our service remains safe, efficient and patient-centred through tasks such as stock management, infection control checks, health and safety monitoring, and participation in audits. Working closely with our multidisciplinary team, you will be involved in champions groups, service improvement activities and CPD sessions, helping us continually enhance the care we provide. A strong commitment to patient confidentiality, Equality, Diversity & Inclusion, and maintaining privacy and dignity is essential. You will also have the opportunity to support patients with learning difficulties, ensuring that our service is accessible, inclusive and responsive to individual needs. What you'll be doing You will contribute to the team's ongoing quality work through data collection, maintaining service spreadsheets, and supporting clinical studies and projects undertaken within the department. Your role will help ensure that our service remains safe, efficient and patient-centred through tasks such as stock management, infection control checks, health and safety monitoring, and participation in audits. Working closely with our multidisciplinary team, you will be involved in champions groups, service improvement activities and CPD sessions, helping us continually enhance the care we provide. A strong commitment to patient confidentiality, Equality, Diversity & Inclusion, and maintaining privacy and dignity is essential. You will also have the opportunity to support patients with learning difficulties, ensuring that our service is accessible, inclusive and responsive to individual needs. What we'll look for in you

• NVQ Level 2 or higher
  
  Minimum of 1 years experience in acute healthcare setting
• Satisfactory Occupational health clearance for the role specified
• Clinical competencies relevant for role
• Experience of working in a multi-cultural environment
• Demonstrate ability to work collaboratively in a multidisciplinary team
• Ability to plan and prioritise own workload when under pressure
• Excellent written and verbal communication skills
• Knowledge/Experience of physiotherapy interventions
• Basic supplies management experience
• Administrative experience
• Computer literate
• Good attendance record
• Smart appearance
  
  Competitive hourly rate
• The flexibility to work on your availability
• Training and development
To apply for the role click on the link below. If you have any question contact in our friendly resourcing team. We will contact all shortlisted candidates but please note Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities. Applicants must have the right to work in the UK All Locations Practice Plus Group Hospital Emersons Green All Locations is a required field Position Physiotherapy Advertising Salary £12.71 Vacancy Type Casual/Bank Schedule Type Flexi Rewards & Benefits Employee Assistance programme provided by Health Assured and Occupational Health through Medigold Refer a friend scheme Blue Light Card, Boundless card and Costco membership eligibility Award winning ED&I programme Free access to Reward Gateway discount scheme Access to private health insurance Wide range of 'time away from work' allowances Extensive career development and training opportunities Training & Development Tailored CPD training delivered via our bespoke Learning Management System. Extensive training courses accessible via Practice Plus Group Skills Academy. Great development and career progression opportunities. I have undertaken 18 months of internal and external training to develop from a senior physiotherapist to an APP. I have been supported and mentored by Practice Plus Group and the consultant physiotherapist working within our service to achieve this.